The message you are receiving is potentially caused by the server address being inputted incorrectly, go back to your Network via System preferences and check the server address is correct. This should be one of the following;
Server Addresses if required:
For UK Servers:
UK1 = uk1.guardmyip.com
UK2 = uk2.guardmyip.com
UK3 = uk3.guardmyip.com
UK4 = uk4.guardmyip.com
UK5 = uk5.guardmyip.com
For USA Servers:
US1 = us1.guardmyip.com
US2 = us2.guardmyip.com
US3 = us3.guardmyip.com
US4 = us4.guardmyip.com
US5 = us5.guardmyip.com
For Europe Servers:
Czech 1 = eu1.guardmyip.com
Czech 2 = eu2.guardmyip.com
Slovakia = eu3.guardmyip.com
Sweden = eu4.guardmyip.com
Netherlands = eu5.guardmyip.com
Please ensure there are NO spaces before or after the server address. If you are sure there are NO spaces and you are still receiving the same error message then please delete the Guard My IP configuration by clicking on the minus sign and starting again from point 5 on the set up page http://www.guardmyip.com/setup/ipad.html
If you continue to have problems please come onto Live help we are available from 09.30 - 17.30 weekdays (Central European Time)
